F: (314) 909-9157
13421 Manchester Road, Suite 204 Saint Louis, MO 63131
Perspective
We talk about it all the time. It is our responsibility to share information with our Guests so that they may make more well-informed decisions regarding how to best protect […]
Product Knowledge
Complexity
Initiative may be defined two ways, but the meaning we’ll focus on is the ability to assess and initiate things independently. Resourcefulness is another way to put it. Most Business […]
Owner’s Manuals
I once had a Guest who contacted me with some strange feedback, the day after he had taken delivery. This particular gentleman, it would seem, was experiencing a sort of […]
Guaranteed Asset Protection
According to Experian Automotive’s third–quarter “State of the Auto Finance Market” report: -the average new vehicle loan increased by $1137 over the previous year. -the average new vehicle payment only […]
Mechanics and Tools
When I ask many Business Managers who their best mechanics are, the answer is often “I don’t know”. This is an incredibly valuable, untapped resource by those of us in […]
Product Knowledge
Last month’s topic focused on the establishment of credibility and paying careful attention to detail. A business manager may process the early stages of a deal near perfectly: -Reviewing the […]
Credibility & Attention to Detail
Credibility is defined as the quality of being trusted and believed in. Truer words I can’t think of as being more critical to the success of our goal, satisfying our […]