When to Present Your Menu

January 11, 2020

“We’re probably not going to be purchasing what we did, last time.”

eriklF&I Selling Strategies, How to Present Your Menu, Objection Handling, When to Present Your Menu

Have you ever been hit with this statement, at the beginning of your process, from a previous Guest who chose to follow your advice on their last purchase? Alarms bells […]

January 10, 2020

Keeping Things Moving Via Transitional Segues

eriklF&I Selling Strategies, How to Present Your Menu, Objection Handling, When to Present Your Menu

Anyone who has ever watched motorsports racing has seen the beneficial effects of slipstreaming. We watch as a contender maneuvers up, closely behind the competitor in front of them, only […]

April 13, 2019

How Do You Make Them Feel?

eriklF&I Selling Strategies, General Communication Skills, Interacting with Colleagues/Internal Customers, When to Present Your Menu

I have been extremely fortunate, in my travels, to make the acquaintance of some remarkable folks…many bright, talented individuals who each bring a great deal to the party, if you […]

April 3, 2019

Document Presentation and Menu Introductions

eriklF&I Selling Strategies, When to Present Your Menu

Many menu introductions I have witnessed have kicked off with the same level of social grace as a donkey walking across a frozen lake. Instead, try this. Develop the habit […]