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Powerful Solutions

For maximum F&I profitability

Erik Landrum’s F&I Training Tips

How to Present Your Menu

General Communication Skills

Cadence and Inflection

Enhanced Communication Skills via V-A-K

The Message

Near-new Coverage Consequential Damages, Back-end Guidelines, and Leadership

Educating Versus Selling

Projection and the Self-Fulfilling Prophecy

Missed Tells, Staplers, and Mobile Phones

Reacting Quickly, Building Rapport, and Avoiding the Pitfalls Caused by Guessing Usage Patterns

Defending Yourself Versus Recognizing Opportunities for Improvement

How Do You Make Them Feel?

Making Sense and Protecting the House

Watch for The Changes

Perspective

All Caught-Up Inside Your Own Head?

Easy Adjustments

Customer Profiles

Familiarity Breeds Contempt

For access to all training tips, please contact Jeanne Wynn at Conley Insurance Group: jeanw@conleyinsurance.com

Partnership + Performance = Profit